OFFICE OF THE MUNICIPAL MAYOR
EXTERNAL SERVICES
1. ISSUANCE OF MAYOR’S CLEARANCE/CERTIFICATIONS
The Mayor’s Clearance is issued to bonafide residents of the municipality stating the clearance has no pending case against him/her. Certifications are issued to attest to the status or level of achievement and to affirm the validity of the information.
| Office or Division: | Office of the Municipal Mayor | |||
| Classification: | Simple | |||
| Type of Transaction: | G2C – Government to Citizens | |||
| Who may avail: | All persons/individuals who are bonafide residents of the municipality | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| 1. Police Clearance (1 photocopy) | Local Police Station | |||
| 2. Barangay Clearance (1 photocopy) | Barangay Hall | |||
| 3. Latest Community Tax Certificate -CTC (1 photocopy) | Barangay Hall | |||
| 4. Official Receipt (original) | Municipal Treasurer’s Office | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Sign in the Client Logbook in the Office lobby | 1.1. Give the Log book to the client | None | 3 minutes | Office Clerk Mayor’s Office |
| 2. Submit the required documents to table 2 or 3 for verification | Receive documents and check for completeness. Issue Order of payment if all required documents were given. Start processing the request | None | 7 minutes | Office Clerk Mayor’s Office |
| 3. Pay the required fees at the treasurer’s office | Accept payment base on the order Payment. Issue the official receipt. | ₱ 75.00 Mayor’s Clearance ₱ 75.00 Certification fee | 5 minutes | RCC 1 MTO |
| 4. Return to the Mayor’s Office for the processing and release of clearance or certification | Check the official receipt. Issue the Certificate or Clearance to the Client. | None | 1 minute | Office Clerk Mayor’s Office |
| TOTAL | 16 minutes | |||
2. ISSUANCE OF MAYOR’S PERMIT
The Mayor’s Permit is a document issued to any person who shall establish, operate or conduct any business, trade or activity within the municipality.
| Office or Division: | Office of the Municipal Mayor | |||
| Classification: | Simple | |||
| Type of Transaction: | G2C – Government to Citizens | |||
| Who may avail: | All individuals engaged in any business | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| 1. Barangay Clearance (1 photocopy) | Barangay Hall | |||
| 2. Latest Community Tax Certificate – CTC (1 photocopy) | Barangay Hall | |||
| 3. Official Receipt (original) | Municipal Treasurer’s Office | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Sign in the Client Logbook in the Office lobby | 1.1. Give the Logbook to the client | None | 3 minutes | Office Clerk Mayor’s Office |
| 2. Submit the required documents to the responsible frontline service personnel for verification | Receive documents and check for completeness. Issue Order of Payment of all required documents were given. Start processing the request. | None | 10 minutes | Office Clerk Mayor’s Office |
| 3. Pay the required fees at the treasurer’s office | Accept payment base on the Order of Payment. Issue the Official Receipt | ₱ 75.00 Certification fee / Clearance | 7 minutes | RCC 1 MTO |
| 4. Return to the Mayor’s Office for the processing and release of Clearance or Certification | Check the Official Receipt. Issue the Permit to the Client | ₱ 150.00 Mayor’s Permit Fee | 5 minutes | Office Clerk Mayor’s Office |
| TOTAL | 25 minutes | |||
3. ISSUANCE OF ENDORSEMENT (FOR SCHOLARSHIP)
Endorsement is support, authorization, approval of something to show advocating to a person and endorsement have a brief detail about the information.
| Office or Division: | Office of the Municipal Mayor | |||
| Classification: | Simple | |||
| Type of Transaction: | G2C – Government to Citizens | |||
| Who may avail: | All deserving students within the municipality | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| 1. Barangay Clearance (1 photocopy) | Barangay Hall | |||
| 2. Latest Community Tax Certificate -CTC (1 photocopy) | Barangay Hall | |||
| 3. Official Receipt (original) | Municipal Treasurer’s Office | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Sign in the Client Logbook in the Office lobby | 1.1. Give the Logbook to the client | None | 3 minutes | Office Clerk Mayor’s Office |
| 2. Submit the required documents to the responsible frontline service personnel for verification | Check and forward to the Secretary of the Mayor for Appropriate action. Prepares endorsement letter and forward it to the Mayor for signature. Signs the Endorsement Letter | None | 10 minutes 5 minutes | Office Clerk Mayor’s Office |
| 3. Receive Endorsement Letter | 3.1. Releases of Endorsement Letter | None | 2 minutes | Office Clerk Mayor’s Office |
| TOTAL | None | 20 minutes | ||
4. PUBLIC ASSISTANCE: FINANCIAL/MEDICAL ASSISTANCE
Interview and assessment/assistance of walk-in clients seeking medical, financial, burial, educational and other related services from the Office of the Municipal Mayor. Provide the necessary data for clients that need information or referral of clients to the concerned agencies/office.
| Office or Division: | Office of the Municipal Mayor | |||
| Classification: | Simple | |||
| Type of Transaction: | G2C – Government to Citizens | |||
| Who may avail: | All indigent individual/family | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| 1. Certificate of indigency of Claimant (original) | Barangay Hall | |||
| 2. Certificate of indigency of patient (original) | Barangay Hall | |||
| 3. Medical Abstract/Medical Certificate (original) | Hospital | |||
| 4. Hospital Bill (1 original) | Hospital | |||
| 5. Social Case Study Report (1 original) | Office of the MSWD | |||
| 6. Identification Card of Claimant (1 photocopy) | BIR, Post Office, PSA, SSS GSIS, Pag-ibig, School | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Sign in the Client Logbook in the Office lobby | 1.1. Give the Logbook to the client | None | 2 minutes | Office Clerk Mayor’s Office |
| 2. Submit the required documents to the responsible frontline service personnel for verification | 2.1. Evaluates and assesses submitted requirements. 2.2. Forward submitted documents to the Secretary to the Mayor. 2.3. Reviews submitted documents 2.4. Forward documents to the Municipal Mayor 2.5. For interview of the client and approval of required document 2.6. Encodes endorsement/referral and forward to the municipal Mayor 2.7. Sign endorsement/referral | None None None None | 2 minutes 5 minutes 30 seconds 5 minutes 5 minutes 30 seconds | Office Clerk Mayor’s Office Office Clerk Mayor’s Office |
| TOTAL | 20 minutes | |||
5. ISSUANCE OF RECOMMENDATION (FOR EMPLOYMENT)
Recommendation is a document in which the writer assesses the qualities, characteristics, and capabilities of a person being recommended in terms of that individual’s ability to perform a particular task.
| Office or Division: | Office of the Municipal Mayor | |||
| Classification: | Simple | |||
| Type of Transaction: | G2C – Government to Citizens | |||
| Who may avail: | All qualified applicants | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| 1. Proof of Residence such as Barangay Clearance/Police Clearance/ NBI Clearance | Barangay Hall/ Police Station/ NBI Office | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Sign in the Client Logbook in the Office lobby | 1.1. Give the logbook to the client | None | 2 minutes | Office Clerk Mayor’s Office |
| 2. Submit the required documents to the responsible frontline service personnel for verification | Check and forward to the secretary of the mayor for appropriate action. Prepares endorsement letter and forward it to the mayor signature | None None | 10 minutes 5 minutes | Office Clerk Mayor’s Office |
| 3. Receive recommendation letter | 3.1. Releases of recommendation letter | None | 2 minutes | Office Clerk Mayor’s Office |
| TOTAL | None | 19 minutes | ||
6. ISSUANCE OF CERTIFICATE OF UNEMPLOYMENT
A certifying for unemployment person who is actively searching for employment or to certify the head of the family for the purpose of tuition fees deduction or students’ scholarship grants.
| Office or Division: | Office of the Municipal Mayor | |||
| Classification: | Simple | |||
| Type of Transaction: | G2C – Government to Citizens | |||
| Who may avail: | All unemployed residents of the municipality seeking this kind of certification | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| 1. Barangay Certificate (1 photocopy) | Barangay Hall | |||
| 2. Latest Community Tax Certificate -CTC (1 photocopy) | Barangay Hall | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Sign in the Client Logbook in the Office lobby | 1.1. Give the logbook to the client | None | 2 minutes | Office Clerk Mayor’s Office |
| 2. Submit the required documents to the responsible frontline service personnel for verification | Evaluates and assesses the submitted requirements. Encodes and prints the required document. Forwards encoded document for Mayor signature. | None | 3 minutes 5 minutes 3 minutes | Office Clerk Mayor’s Office |
| 3. Receive Certificate of Unemployment | 3.1. Releases of Certificate of Unemployment | None | 3 minutes | Office Clerk Mayor’s Office |
| TOTAL | None | 15 minutes | ||
7. ISSUANCE OF CERTIFICATE OF APPEARANCE
This certificate is issued to all personnel have an appeared from other office with travel order.
| Office or Division: | Office of the Municipal Mayor | |||
| Classification: | Simple | |||
| Type of Transaction: | G2C – Government to Citizens | |||
| Who may avail: | All personnel from other government agencies and barangay officials | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| 1. Travel Authority | ||||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Sign in the Client Logbook in the information desk | 1.1. Give the logbook to the client | None | 2 minutes | Office Clerk Mayor’s Office |
| 2. Submit the required documents to the responsible frontline service personnel for verification | Evaluates and assesses the submitted requirements. Encodes clients details and prints the certification. Forwards encoded document for Mayor’s signature. Signs the encoded Certificate of Appearance | None None | 5 minutes 3 minutes | Office Clerk Mayor’s Office |
| 3. Receive certificate of Appearance | 3.1. Releases of Certification of Appearance | None | 3 minutes | Office Clerk Mayor’s Office |
| TOTAL | None | 13 minutes | ||
8. ISSUANCE OF AFFIDAVIT OF LOSS
An Affidavit of loss is a document declaring that a security certificate has been lost or destroyed.
| Office or Division: | Office of the Municipal Mayor | |||
| Classification: | Simple | |||
| Type of Transaction: | G2C – Government to Citizens | |||
| Who may avail: | All residents that have lost documents (ID, books, passbook and ATM) | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| 1. Latest Community Tax Certificate -CTC (1 photocopy) | Barangay Hall | |||
| 2. Barangay Certificate | Barangay Hall | |||
| 3. Official Receipt | Municipal Treasurer’ s Office | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Sign in the Client Logbook in the information desk | 1.1. Give the logbook to the client | None | 2 minutes | Office Clerk Mayor’s Office |
| 4. Submit the required documents to the responsible frontline service personnel for verification | Evaluates and assesses the submitted requirements. Encodes clients details and prints the certification. Forwards encoded document for Mayor’s signature | None | minutes minutes | Office Clerk Mayor’s Office |
| 5. Pay the required fees at the treasurer’s office | Accept payment base on the Order of Payment. Issue the official receipt. | ₱ 75.00 Affidavit fee | 10 minutes | RCC 1 MTO |
| 6. Return to the Mayor’s Office for the processing and release of Clearance or Certification | Check the Official Receipt. Issue the Certificate or Clearance to the Client | None | 5 minutes | Office Clerk Mayor’s Office |
| TOTAL | ₱ 75.00 | 22 minutes | ||
- SETTING THE SCHEDULE AND ASSISTING CIVIL WEDDING
| Office or Division: | Office of the Municipal Mayor | |||
| Classification: | Simple | |||
| Type of Transaction: | G2C – Government to Citizens | |||
| Who may avail: | All couples of the municipality who wants to solemnize marriage | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| 1. Latest Community Tax Certificate -CTC (1 photocopy) | Barangay Hall | |||
| 2. Barangay Certificate | Barangay Hall | |||
| 3. Official Receipt | Municipal Treasurer’ s Office | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Sign in the Client Logbook in the information desk | 1.1. Give the logbook to the client | None | 2 minutes | Office Clerk Mayor’s Office |
| 2. Submit the required documents to the responsible frontline service personnel for verification | Receive the documents. Logs the details of the couple and the schedules of the civil wedding. On the schedule date, the secretary provides assistance in conducting the civil wedding | None | 5 minutes 25 minutes | Office Clerk Mayor’s Office |
| 3. The couples with the principal sponsors signed the Marriage License in front of solemnizing officer | 3.1. The local Chief Executive also signed the license and return it to the Office of the Municipal Civil Registrar for record purposes | None | 15 minutes | Office Clerk Mayor’s Office |
| TOTAL | None | 47 minutes | ||
INTERNAL SERVICES
1. PROCESSING OF DOCUMENTS FOR SIGNATURE OF MUNICIPAL MAYOR
The Mayor affixes his signature, upon request, on public documents which he is authorized by law to sign in his capability as public official
| Office or Division: | Office of the Municipal Mayor | |||
| Classification: | Simple | |||
| Type of Transaction: | G2G – Government to Government | |||
| Who may avail: | Departments and offices of the Municipality | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| 1. Documents to be signed | Local Police Station | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TOBE PAID | PROCESSINGTIME | PERSONRESPONSIBLE |
| 1. Submit the documents to the Office of the Mayor | Check and forward to the Secretary to the Mayor for appropriate action. Endorse the documents to the mayor for her perusal and signing. Check and sign the documents | None | 5 minutes | Office Clerk Mayor’s Office Municipal Mayor |
| 2. Receive the signed documents | 2.1. Record in a logbook and deliver the signed documents to the concern department and request the receiving personnel to sign | None | 10 minutes | Office Clerk Mayor’s Office |
| TOTAL | None | 15 minutes | ||
2. SUBSCRIPTION OF OATHS OF OFFICE
All Government Office take an oath or affirmation to uphold and defend the constitution to obey the laws, legal orders and decreases promulgated by the duly constituted authorities.
| Office or Division: | Office of the Municipal Mayor | |||
| Classification: | Simple | |||
| Type of Transaction: | G2G – Government to Government | |||
| Who may avail: | Sangguniang Bayan Members, Punong Barangay, Barangay Kagawad, Sangguniang Kabataan Chair, Sangguniang Kabataan Kagawad | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| 1. Community tax Certificate (1 original) | Municipal Treasurer’s Office | |||
| 2. Personal Data Sheet (1 original) | Request Personnel | |||
| 3. Barangay Clearance (1 original) | Barangay Hall | |||
| 4. 2 x 2 ID Picture (2 original) | Request Personnel | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TOBE PAID | PROCESSINGTIME | PERSONRESPONSIBLE |
| 1. Submit complete requirements to the Office of the Municipal Mayor | Evaluates and assesses submitted documents. Forwards submitted documents to the secretary to the mayor for review. Review the documents | None | 5 minutes 5 minutes | Office Clerk Mayor’s Office |
| 2. Go to the office of the Municipal Mayor for taking of oath of office | Forward document for signature of Mayor Oath taking | None | 10 minutes | Office Clerk Mayor’s Office |
| 3. Receive the signed oath of office | 3.1. Release the oath of office | None | 5 minutes | Office Clerk Mayor’s Office |
| TOTAL | None | 25 minutes | ||
3. SUBSCRIPTION OF STATEMENT OF ASSETS, LIABILITIES AND NET WORTH (SALN)
Public Officials and Employees shall upon assumption of office and as often thereafter as may be required by law, submit a declaration under oath of his assts, liabilities and net worth.
| Office or Division: | Office of the Municipal Mayor | |||
| Classification: | Simple | |||
| Type of Transaction: | G2G – Government to Government | |||
| Who may avail: | Vice Mayor, Sangguniang Bayan Member, Punong Barangays, Barangay Kagawad, All Government Employees | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| 1. Community tax Certificate (1 original) | Municipal Treasurer’s Office | |||
| 2. SALN 3 original | Request Personnel | |||
| 3. Barangay Clearance (1 original) | Barangay Hall | |||
| 4. 2 x 2 ID Picture (2 original) | Request Personnel | |||
| 5. Government Issued ID (1 photcopy) | ||||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Submit complete requirements to the Office of the Municipal Mayor | Evaluates and assesses submitted requirements. Forwards submitted documents to the secretary to the mayor. Reviews submitted documents. Forwards documents for signature of mayor Sign SALN | None | 5 minutes 4 minutes 1 minutes | Office Clerk Mayor’s Office |
| 2. Receives signed SALN | 2.1. Releases signed SALN | None | 5 minutes | Office Clerk Mayor’s Office |
| TOTAL | None | 15 minutes | ||
4. INCOMING COMMUNICATION AND CORRESPONDENCE
Incoming communication and correspondence mean any telephonic, written, or in person contact to the department that is received by or ultimately directed to this office.
| Office or Division: | Office of the Municipal Mayor | |||
| Classification: | Simple | |||
| Type of Transaction: | G2G – Government to Government | |||
| Who may avail: | ||||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Delivery of various communication | Receive the communications presented and mark receiving copy with date and signature. Communication letter will be forwarded to the secretary to the mayor for review and appropriate actions. Contact clients and issues responses | None | 5 minutes 1-3 days | Office Clerk Mayor’s Office |
| TOTAL | None | 3 days & 5 minutes | ||
5. ACCEPTANCE OF RESIGNATION LETTER
Resignation is an act of an official or employee by which he/she voluntarily relinquishes in writing his/her position effective on a specific date which shall not be less than thirty (30) days from the date of such notice or earlier as mutually agreed upon by the employee and the appointing officer/authority.
| Office or Division: | Office of the Municipal Mayor | |||
| Classification: | Simple | |||
| Type of Transaction: | G2G – Government to Government | |||
| Who may avail: | Permanent LGU Employees / Casual Employees | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Submit resignation letter | Receives resignation letter. Forward resignation letter to the mayor | None | 2 minutes | Office Clerk Mayor’s Office |
| 2. Personal appearance to the Municipal Mayor | Interviews Client (official/employee)Encodes acceptance letter of resignation of the employee. Signs acceptance letter for the resignation | None | 5 minutes 3 Minutes 30 seconds | Office Clerk Mayor’s Office |
| 3. Receives acceptance letter for resignation | 3.1. Releases acceptance letter for resignation to the employee/ official | None | 1 minute | Office Clerk Mayor’s Office |
| TOTAL | 11 minutes. & 30 seconds | |||