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Tuesday, September 9, 2025

CITIZEN’S CHARTER

MUNICIPALITY OF QUEZON

OFFICE OF THE MUNICIPAL ASSESSOR

  1. Verification of Records

       The client/s can verify their property/ies.

Office or Division:Office of the Municipal Assessor
Classification:Simple
Type of Transaction:G2C – Government to Client
Who may avail:Any individual may request for these service
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Special Power of Attorney (SPA) or Authorization Letter if applicant is not the owner  Property Owner provide for his/her representative
Valid Identification Card (ID) 
  
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Request for Service1.1 The personnel-in-charge informs the client for the document required.None1 minuteMunicipal Assessor, Administrative Aide III, Assessment Clerk (Job Order) & Assessment Clerk I (Assessor’s Office)
Submit required documents2.1 The personnel-in-charge receives and verify the document given by the client.None    1 minuteMunicipal Assessor, Assessment Clerk (Job Order), Administrative Aide III & Assessment Clerk I (Assessor’s Office)
Payment of Fees3.1The personnel-in-charge will give the client a payment slip on what to pay for.Verification of records = ₱20.001 minuteMunicipal Assessor, Assessment Clerk (Job Order), Administrative Aide III & Assessment Clerk I (Assessor’s Office)
3.2 The client will pay at the treasurer’s office.5 minuteTreasurer’s Office Staff (Municipal Treasurer’s Office)
Preparation4.1 The personnel-in-charge will verify the records and prepares the verification slip.None3 minutesMunicipal Assessor, Assessment Clerk (Job Order), Administrative Aide III & Assessment Clerk I (Assessor’s Office)
Issuance of record5.1 The personnel-in-charge will issued the data (based on the record of the office) to the client.None 1 minuteMunicipal Assessor, Assessment Clerk (Job Order), Administrative Aide III & Assessment Clerk I (Assessor’s Office)
TOTAL20.0012 minutes 
  • Issuance of New Tax Declaration for Building/ Machinery/ Other Improvement

The clients may request for a new tax declaration of their residential/commercial house, building, machinery and other improvements.

Office or Division:Office of the Municipal Assessor
Classification:Simple
Type of Transaction:G2C – Government to Client
Who may avail:Property Owners who has Undeclared properties (Building, Machinery, and others)
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
FOR HOUSE / BUILDINGS:
Either of 1, 2, & 3
Copy of Approved Building Floor Plan 
Photocopy of Building Permit, Certificate of Occupancy & Certificate of CompletionOffice of the Municipal Engineer
Notarized Sworn Statement of the True and Fair Market Value of the PropertyAttorney’s Office (Notary Public)
Photocopy of any Valid Identification Card (ID) 
Special Power of Attorney(SPA) if applicant is not the ownerAttorney’s Office (Notary Public)  
FOR NEWLY ACQUIRED MACHINERIES:
Detailed listing of Machineries; Description of Machineries, Original Acquisition Cost, Original Date of Acquisition/ Operation 
Notarized Sworn Statement of the True and Fair Market Value of the Machineries (duly signed by Accountable Officer)Municipal Assessor’s Office / Attorney’s Office (Notary Public)
  
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Submit complete requirementsThe personnel-in-charge receives and validate the requirements.None5 minutesAssessment Clerk (Job Order), Administrative Aide III & Assessment Clerk I (Assessor’s Office)
Scheduling for Field InspectionThe Municipal Assessor will give the schedule for the Field Inspection & the Mun. Assessor Staff will notify the property owner of the date for field inspection of the new building or machinery. (depends on the availability of service vehicle)None              5 minutesMunicipal Assessor & Assessment Clerk I (Assessor’s Office)
Field InspectionActual Inspection of the Real Property for assessment purpose (depends on the availability of service vehicle)None30 minutesMunicipal Assessor,  Assessment Clerk (Job Order) & Assessment Clerk I (Assessor’s Office)
Preparation and Processing of Tax DeclarationThe Municipal Assessor’s Office Staff will prepare the ff:                          5.1.1 Field Appraisal/ Assessment Sheet 5.1.2. Tax Declaration                                     5.1.3. Notice of Assessment                 5.1.4. Property Record FormNone Assessment Clerk (Job Order) & Assessment Clerk I (Assessor’s Office)
The Municipal Assessor evaluates and recommend approval of Tax Declaration to the Provincial Assessor. Provincial Assessor evaluates, approves/sign tax declarationNone               Municipal Assessor & Assessment Clerk I (Assessor’s Office)
Issuance of Tax DeclarationThe new tax declaration (Owner’s Copy) is issued to the clients together with the Notice of Assessment 5 minutesMunicipal Assessor & Assessment Clerk I (Assessor’s Office)
TOTAL 45 minutesDepends upon approval of tax declaration from the Provincial Assessor’s Office
  • Issuance of New Tax Declaration for Land (Titled / Untitled but Undeclared)

This is for clients who has properties that does not have tax declaration, titled or untitled.

Office or Division:Office of the Municipal Assessor
Classification:Simple
Type of Transaction:G2C – Government to Client
Who may avail:Any individual may request for these service
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
TITLED PROPERTY
Certified Electronic Copy of Title (if Titled)Land Registration Authority (LRA) /Registry of Deeds
Certificate Authorizing Registration (CAR) / BIR ClearanceBIR Gumaca Branch   RDO 61
Cadastral Plan or Approved / Sketch Plan duly signed by Geodetic EngineerGeodetic Engineer
Official Receipt of the Issuance FeeMunicipal Treasurer’s Office
UNTITLED PROPERTY
Certification from DENR (List of Claimants/as per Cadastro); Certification of Alienable & Disposable Land;DENR / CENRO
Certified Copy of Notarized Affidavit of Land Ownership & Possession (if untitled ); Notarized Deed of ConveyanceAttorney’s Office ( Notary Public )
Copy of Notarized Affidavit of Adjoining Lot Owners;Attorney’s Office ( Notary Public )
Official Receipt of the Issuance FeeMunicipal Treasurer’s Office
Barangay Certificate of Land OwnershipOffice of the Barangay Captain
Cadastral Plan or Approved / Sketch Plan duly signed by Geodetic EngineerGeodetic Engineer
Photocopy of Any Valid Identification Card (ID) 
Special Power of Attorney (SPA) if applicant is not the ownerAttorney’s Office ( Notary Public )
Certified copy of Court Decisions, finalities, adjudication, etc. if transaction clearly express landownership/registry disputesRegional Trial Court (Alabat, Quezon)
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Submit complete requirementsThe personnel-in-charge receives and validate the requirements. It is then submit to the Municipal Assessor.None10 MinutesAdministrative Aide III & Assessment Clerk I (Assessor’s Office)
Pay Appropriated FeesIssuance Fee₱ 75.00 Municipal Treasurer’s Office
Scheduling for Field InspectionThe Municipal Assessor will give the schedule for the Field Inspection & the Mun. Assessor Staff will notify the property owner of the date for field inspection of the land propertyNone              5 minutesMunicipal Assessor & Assessment Clerk I (Assessor’s Office)
Field InspectionActual Inspection of the Real Property for assessment purposeNone1 hourMunicipal Assessor,  Assessment Clerk (Job Order) & Assessment Clerk I (Assessor’s Office)
Preparation and Processing of Tax Declaration                                  The Municipal Assessor’s Office Staff will prepare the ff:                          3.1.1 Field Appraisal/ Assessment Sheet3.1.2. Tax Declaration                                     3.11.3. Notice of Assessment                 3.1.4. Property Record FormNone Municipal Assessor &  Assessment Clerk I (Assessor’s Office)
3.2 The Municipal Assessor evaluates and recommend approval of Tax Declaration to the Provincial Assessor. Provincial Assessor evaluates, approves/sign tax declaration  Municipal Assessor (Assessor’s Office)
4.1 Updated Real Property TaxComputed by the Treasurer’s Office (Municipal Treasurer’s Office)
Issuance of Tax Declaration5.1 The new tax declaration (Owner’s Copy) is issued to the clients together with the Notice of AssessmentNone5 minutesMunicipal Assessor,  Assessment Clerk (Job Order) & Assessment Clerk I (Assessor’s Office)
TOTAL 75.00  
  • Transfer of Tax Declaration For Land (Titled/Untitled)

For clients that purchased, donation or inheritance of a land property. That they want to transfer to their names.

Office or Division:Office of the Municipal Assessor
Classification:Simple
Type of Transaction:G2C – Government to Client
Who may avail:Any individual may request for these service
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Duly Notarized Conveyance: Deed of Sale, Deed of Donation, Extra-Judicial Settlement, etc.;Attorney’s Office ( Notary Public )
Certified Electronic Copy of Title (if Titled)Land Registration Authority (LRA) / Registry of Deeds
Certificate Authorizing Registration (CAR) / BIR ClearanceBIR Gumaca Branch   RDO 61
LRA RegisteredLand Registration Authority (LRA) / Registry of Deeds
Certified True Copy of Tax Declaration of existing Real Property subject for transfer;Municipal Assessor’s Office
Certification of No ImprovementMunicipal Assessor’s Office
Copy of Official Receipt of updated payment of Real Property Tax (Land)Municipal Treasurer’s Office
Original Copy of Certificate of Tax ClearanceMunicipal Treasurer’s Office
Official Receipt of the Transfer Tax, Transfer FeeMunicipal Treasurer’s Office (MTO)
Duly Approved Plan for Subdivision, Consolidation, SegregationDENR / CENRO or Private Surveying Team
Photocopy of Any Valid Identification Card (ID) 
Special Power of Attorney (SPA) if applicant is not the ownerAttorney’s Office ( Notary Public )
Certified copy of Court Decisions, finalities, adjudication, etc. if transaction clearly express landownership/registry disputesRegional Trial Court
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE 
Submit complete requirementsThe personnel-in-charge receives and validate the requirements. It is then submitted to the Provincial Assessor’s Office.None5 minutesAssessment Clerk I & Administrative Aide III (Assessor’s Office) 
Pay Appropriated Tax and FeesPayment of RPT, Transfer Tax, Transfer Fee   Issuance FeeComputed by Treasurer’s Office   ₱75.00 issuance Fee30 minutes(Municipal Treasurer’s Office) 
Scheduling for Field InspectionThe Municipal Assessor will give the schedule for the Field Inspection & the Mun. Assessor Staff will notify the property owner of the date for field inspection of the land propertyNone              5 minutesMunicipal Assessor & Assessment Clerk I (Assessor’s Office) 
Field InspectionActual Inspection of the Real Property for assessment purposeNone1 hourMunicipal Assessor,  Assessment Clerk (Job Order) & Assessment Clerk I (Assessor’s Office) 
Preparation and Processing of Tax DeclarationThe Municipal Assessor’s Office Staff will prepare the ff:                          3.1.1. Field Appraisal/ Assessment Sheet       3.1.2. Tax Declaration                                     3.1.3. Notice of Assessment                 3.1.4. Property Record FormNone1 hour  Municipal Assessor,  Assessment Clerk (Job Order) & Assessment Clerk I (Assessor’s Office) 
The Municipal Assessor evaluates and recommend approval of Tax Declaration to the Provincial Assessor. Provincial Assessor evaluates, approves/sign tax declarationNone                  Municipal Assessor (Assessor’s Office) 
Issuance of Tax DeclarationThe new tax declaration (Owner’s Copy) is issued to the clients together with the Notice of AssessmentNone3 minutesMunicipal Assessor, Assessment Clerk (Job Order) Administrative Aide III & Assessment Clerk I (Assessor’s Office) 
TOTAL₱75.001 hour, 36 minutes  
  1. Cancellation, Revision or Correction of Assessments

Properties that is already transferred or corrected. or haven’t been revised.

Office or Division:Office of the Municipal Assessor 
Classification:Simple 
Type of Transaction:G2C- Government to Client 
Who may avail:Any individual may request for these service 
CHECKLIST OF REQUIREMENTSWHERE TO SECURE 
Original & Photocopy of latest Real Property Tax Receipt  
Copy of Tax Declaration active property and Tax Declaration to be cancelled  
Barangay Certificate / Clearance (for cancellation/demolition of building);Office of the Barangay Captain 
Demolition Permit (if applicable)Municipal Engineering Office 
Certification from the Bureau of Fire Protection (BFP) if property has been razed by fire.Bureau of Fire Protection (BFP) 
Photocopy of Any Valid Identification Card (ID)  
Special Power of Attorney (SPA) if applicant is not the ownerAttorney’s Office ( Notary Public ) 
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE 
Submit complete requirementsThe personnel-in-charge receives and validate the requirements. It is then submitted to the Provincial Assessor’s Office.None5 minutesAssessment Clerk I & Administrative Aide III (Assessor’s Office) 
Scheduling for Field Inspection (For Building)The Municipal Assessor will give the schedule for the Field Inspection & the Mun. Assessor Staff will notify the property owner of the date for field inspection of the new building or machinery.None              5 minutesMunicipal Assessor, Assessment Clerk I & Administrative Aide III (Assessor’s Office) 
Field Inspection                 (For Building)The Municipal Assessor & personnel-in-charge along with the client conducts an inspection on the schedule date of inspection of the property to check whether there is basis for cancellation, revision of assessment.                                       None                30 minutesMunicipal Assessor, Assessment Clerk I & Administrative Aide III (Assessor’s Office) 
Preparation NoticeThe Municipal Assessor’s Staff will prepare an inspection report. He also prepares a notice of cancellation, revision and correction.None1 hourAssessment Clerk I & Administrative Aide III (Assessor’s Office) 
Processing NoticeThe Municipal Assessor evaluates and recommend approval of Notice to the Provincial Assessor. Provincial Assessor evaluates, approves/sign NoticeNone1 hourAssessment Clerk I & Administrative Aide III (Assessor’s Office) 
Processing of Tax DeclarationThe Municipal Assessor evaluates and recommend approval of Tax Declaration to the Provincial Assessor. Provincial Assessor evaluates, approves/sign tax declarationNone              1 hourMunicipal Assessor, Assessment Clerk I & Administrative Aide III (Assessor’s Office) 
Issuance of Notice7.1 The Notice of Cancellation, Revision or Correction on is recorded and a copy is issued to the client.None3 minutesAssessment Clerk I & Administrative Aide III (Assessor’s Office) 
TOTALNone3 hours, 43minutes  
  • Annotation or Cancellation of Loans or Mortgage, Bailbond, attatchments, etc.

This is for Banks, Court, etc. for the annotations or cancellation of Loans or mortgage, bailbonds, attachments, etc.

Office or Division:Office of the Municipal Assessor
Classification:Simple
Type of Transaction:G2B – Government to Business G2C – Government to Client
Who may avail:Bank Representative, Property Owner, etc.
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Copy of the mortgage/release of mortgage, court order for bail bond, attachment,Bank / Court
Official Receipt of Annotation/Cancellation of Mortgage/Bail bondMunicipal Treasurer’s Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Submit complete required documentsThe personnel-in-charge receives and validate/verify the documents given by the client. It is then will be submitted to the Municipal Assessor 5 minutesMunicipal Assessor, Assessment Clerk I & Administrative Aide III (Assessor’s Office)
Annotation in the Tax DeclarationThe Municipal Assessor’s Office Staff will be the one who will prepare the annotation  5 minutesMunicipal Assessor, Assessment Clerk I & Administrative Aide III (Assessor’s Office)
EvaluationThe Municipal Assessor evaluates and sign the annotated Tax Declaration  3 minutesMunicipal Assessor, Assessment Clerk I & Administrative Aide III (Assessor’s Office)
Payment of Fees Php 75.00 5 minutesMunicipal Treasurer’s Office
Issuance of the Annotated Tax DeclarationThe tax declaration with annotation is issued to the clients  1 minuteMunicipal Assessor, Assessment Clerk I & Administrative Aide III (Assessor’s Office)
 TOTALPhp 75.0019 minutes 
  • Issuance of Certified True Copy Of Tax Declaration

           For the request of Certified True Copy of Tax Declaration

Office or Division:Office of the Municipal Assessor 
Classification:Simple 
Type of Transaction:G2C – Government to Client 
Who may avail:Any individual may request for these service 
CHECKLIST OF REQUIREMENTSWHERE TO SECURE 
Photocopy of the Real Property Tax Receipt  
Special Power of Attorney (SPA) or Authorization Letter if applicant is not the owner  
Documentary Stamp  
Official Receipt of Assessor’s Certified True Copy of Tax Declaration & Documentary Stamp TaxMunicipal Treasurer’s Office 
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE 
Request for ServiceThe personnel-in-charge informs the client for the document required .None1 minuteMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office) 
Submit required documentsThe personnel-in-charge receives and verify the document given by the clientNone2 minutesMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office) 
Payment of FeesThe personnel-in-charge will give the client a payment slip on what to pay forCert. True Copy of Tax Dec. = ₱ 75.00   Documentary Stamp Tax = ₱ 30.001 minuteMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office) 
The client will pay at the treasurer’s office5 minutesMunicipal Treasurer’s Office 
PreparationThe personnel-in-charge prepares the Certified True Copy of Tax DeclarationNone5 minutesMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office) 
EvaluationThe Municipal Assessor evaluates and sign the Certified True Copy of Tax DeclarationNone2 minutesMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office) 
Issuance of the Certified True Copy of Tax DeclarationThe certified true copy of tax declaration is issued to the clientsNone2 minutesMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office) 
 TOTAL₱ 105.0018 minutes  
  • ISSUANCE OF CERTIFICATIONS: NO IMPROVEMENT, AGGREGATE LANDHOLDINGS, NO LAND TITLE Issuance of Certifications: No Improvement, Aggregate Landholdings, No Land Title
Office or Division:Office of the Municipal Assessor
Classification:Simple
Type of Transaction:G2C – Government to Client
Who may avail:Any individual may request for these service
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Photocopy of the Real Property Tax Receipt 
Photocopy of the Tax Declarations of Property 
Special Power of Attorney (SPA) or Authorization Letter if applicant is not the owner 
Official Receipt of Assessor’s Certification of No Improvement; Aggregate Landholdings; No Land Title; etc & Documentary Stamp TaxMunicipal Treasurer’s Office
Certification from the Barangay Captain that the property has no improvement (for no improvement only)Office of the Barangay Captain
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Request for ServiceThe personnel-in-charge informs the client for the document required. 1 minuteMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office)
Submit complete required documentsThe personnel-in-charge receives and verify the document given by the client 2 minutesMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office)
Payment of FeesThe personnel-in-charge will give the client a payment slip on what to pay forAssessor’s Certification =        ₱ 50.00   Documentary Stamp Tax = ₱ 30.00 Municipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office)
The client will pay at the treasurer’s office (Municipal Treasurer’s Office)
PreparationThe personnel-in-charge prepares the Certification requested by the client.  10 minutesMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office)
EvaluationThe OIC-Municipal Assessor evaluates and sign the Certified True Copy of Tax Declaration 5 minutesMunicipal Assessor (Assessor’s Office)
Issuance of the CertificationThe certification is issued to the client. 2 minutesMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office)
 TOTAL₱ 80.0020 minutes 
  • Issuance of Certification of No Real Property
Office or Division:Office of the Municipal Assessor
Classification:Simple
Type of Transaction:G2C – Government to Client
Who may avail:Any individual may request for these service
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Certification from the Barangay Captain that you don’t have Land Property / Houses or Certification of IndigencyOffice of the Barangay Captain
Community Tax Certificate (Sedula)Municipal Treasurer’s Office
Official Receipt of Assessor’s Certification on No Real Property & Documentary Stamp TaxMunicipal Treasurer’s Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Request for ServiceThe personnel-in-charge informs the client for the document required . 1 minuteMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office)
Submit required documentsThe personnel-in-charge receives and verify the document given by the client 2 minutesMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office)
Payment of FeesThe personnel-in-charge will give the client a payment slip on what to pay forCert. of No Real Property = ₱50.00   Documentary Stamp Tax = ₱30.002 minutesMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office)
The client will pay at the treasurer’s office5 minutes(Municipal Treasurer’s Office)
PreparationThe personnel-in-charge prepares the Certification 5 minutesMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office)
EvaluationThe Municipal Assessor evaluates and sign the Certification 2 minutesMunicipal Assessor (Assessor’s Office)
Issuance of the CertificationThe Certification of No Real Property is issued to the clients 2 minutesMunicipal Assessor, Assessment Clerk I, Administrative Aide III & Assessment Clerk (Job Order) (Assessor’s Office)
 TOTAL₱80.0019 minutes 
FEEDBACK AND COMPLAINTS MECHANISM
How to send feedback 
How feedbacks are processed 
How to file a complaint 
How complaints are processed 
Contact Information of CCB, PCC, ARTA 
OfficeAddressContact Information
Office Of The Municipal AssessorGround Floor Annex Building, Municipal Compound U. Camacho St. Poblacion, Barangay 4, Quezon, Quezon, 4332    Email Address: assessor@quezonquezon.gov.ph