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Tuesday, September 9, 2025

Citizen’s Charter

Human Resource Management Office

1.    ISSUANCE OF LOCATOR SLIP

Certification authorizing an employee to travel on official business/time within the municipality.

Office or Division:Human Resource Management Office
Classification:Simple
Type of Transaction:G2G – Government to Government
Who may avail:Active Municipal Government Employees
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Accomplished locator slipOffice/Department
2. Letter of invitation, if anyTraining service provider
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Fill out and submit locator slip.1.1.     Receive the locator slip and review the information provided.None10 minutesHRMO Staff
2. Receive the copy of the locator slip.2.1.    Record the locator slip in the logbook, retain one (1) copy and release the remaining copies to the requesting employee.None5 minutesHRMO Staff
 TOTALNone15 minutes 

2.    PROCESSING OF LEAVE APPLICATION

          

Application filed by an employee to avail leave as authorized by governing laws.

Office or Division:Human Resource Management Office
Classification:Simple
Type of Transaction:G2G – Government to Government
Who may avail:Active Municipal Government Employees
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Accomplished leave application formOffice/Department
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Fill out and submit leave application form, duly approved by concerned department headReceive the request form and review the information provided Update leave card of the requesting employee Certify leave balance Forward the application to the Office of the Municipal Mayor/ Office of the Municipal Vice Mayor for approval.None5 minutes  
10 minutes      
5 minutes  
15 minutes
Administrative Assistant II (HR Assistant)     Administrative Assistant II (HR Assistant)   HRMO   Administrative Assistant II (HR Assistant)
2. Receive the approved leave application.2.1.     Record in the logbook and release the same to the requesting employee.None5 minutesAdministrative Assistant II (HR Assistant)
 TOTALNone40 minutes 

3.ISSUANCE OF SERVICE RECORD/CERTIFICATE OF EMPLOYMENT TO RETIRED/SEPARATED EMPLOYEES

Certification of actual government services rendered by an employee.

Office or Division:Human Resource Management Office
Classification:Simple
Type of Transaction:G2C – Government to Citizen
Who may avail:Retired/Separated Municipal Government Employees
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Accomplished request formOffice/Department
2. Official ReceiptMunicipal Treasurer’s Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Fill out and submit request form.1.1.     Receive the request form and review the information provided. Advise the client to proceed to Municipal Treasurer’s Office (MTO) and pay the corresponding certification fee.None5 minutesAdministrative Assistant II (HR Assistant)
2. Pay the corresponding fee at MTO2.1. Receive payment and issue Official Receipt (OR)₱ 75.0010 minutesRevenue Collection Clerk
3. Go back to HRM Office and present the OR.Check the OR. Prepare the document and forward the same to HRMO- Designate for signature Certify the documentNone        


None
10 minutes
     

  5 minutes
Administrative Assistant II (HR Assistant)    

HRMO
4. Receive the certification.4.1.     Record the certification in the logbook and release the same to the requesting client.None5 minutesAdministrative Assistant II (HR Assistant)
 TOTAL75.0035 minutes 

4.    ISSUANCE OF SERVICE RECORD/CERTIFICATE OF EMPLOYMENT TO ACTIVE EMPLOYEES

Certification of actual government services rendered by an employee.

Office or Division:Human Resource Management Office
Classification:Simple
Type of Transaction:G2G – Government to Government
Who may avail:Active Municipal Government Employees
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Accomplished request formOffice/Department
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Fill out and submit request form.Receive the request form and review the information provided Prepare the document and forward the same to HRMO- Designate for signature Certify the document.None
None
None
5 minutes  
5 minutes          
5 minutes
Administrative Assistant II (HR Assistant)     Administrative Assistant II (HR Assistant) .     HRMO
2. Receive the certification.2.1.     Record the certification in the logbook and release the same to the requesting employee.None5 minutesAdministrative Assistant II (HR Assistant)
 TOTALNone20 minutes 

5.    ISSUANCE OF CERTIFICATE OF LEAVE BALANCE

Certification of actual leave balance of an employee.

Office or Division:Human Resource Management Office
Classification:Simple
Type of Transaction:G2G – Government to Government
Who may avail:Municipal Government Employees
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Accomplished request formOffice/Department
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Fill out and submit request form.Receive the request form and review the information provided Prepare the document and forward the same to HRMO- Designate for signature Certify the leave balanceNone    
 
None    

None
5 minutes
 
10 minutes    

 5 minutes
Administrative Assistant II (HR Assistant)     Administrative Assistant II (HR Assistant)         HRMO
2. Receive the certification.2.1.     Record the certification in the logbook and release the same to the requesting employee.None5 minutesAdministrative Assistant II (HR Assistant)
 TOTALNone25 minutes