Citizen's Charter

Service standards, requirements, fees, responsible offices, and processing commitments.

Aug 20, 2021

Issuance of copy of Accountant’s Advice

Certification of checks issued by the LGU. Office or Division: Office of the Municipal Accountant Classification: Simple Type of Transaction: G2G – Government to Government; G2B – Government to Business; G2C – Government to Citizen Who may avail: LGU Employees, Suppliers/Creditors, Other Claimants CHECKLIST OF REQUIREMENTS WHERE TO SECURE 3. Check Municipal Treasurer’s Office CLIENT […]

Aug 20, 2021

Processing of Disbursement Vouchers

Supporting documents are reviewed and allotment of obligation is certified. Office or Division: Office of the Municipal Accountant Classification: Simple/Complex Type of Transaction: G2G – Government to Government; G2B – Government to Business; G2C – Government to Citizen Who may avail: LGU Employees, Suppliers/Creditors, Other Claimants CHECKLIST OF REQUIREMENTS WHERE TO SECURE 2. Documentary checklist […]

Aug 20, 2021

Receive and record barangay financial transaction documents

Barangay Financial Transaction Documents (BFTDs) are submitted to Accounting Office monthly for the preparation of barangay financial reports. Office or Division: Office of the Municipal Accountant Classification: Complex Type of Transaction: G2G-Government to Government Who may avail: 24 Barangays of LGU Quezon, Quezon CHECKLIST OF REQUIREMENTS WHERE TO SECURE 3. Cash on Hand and In […]

Aug 20, 2021

Issuance of Service Record/Certificate of Employment to active employees

Certification of actual government services rendered by an employee. Office or Division: Human Resource Management Office Classification: Simple Type of Transaction: G2G-Government to Government Who may avail: Active Municipal Government Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Accomplished request form Office/Department CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. […]

Aug 20, 2021

Issuance of Certificate of Leave Balance

Certification of actual leave balance of an employee. Office or Division: Human Resource Management Office Classification: Simple Type of Transaction: G2G-Government to Government Who may avail: Municipal Government Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Accomplished request form Office/Department CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Fill out […]

Aug 20, 2021

Issuance of Service Record/Certificate of Employment to retired/separated employees

Certification of actual government services rendered by an employee. Office or Division: Human Resource Management Office Classification: Simple Type of Transaction: G2G-Government to Government Who may avail: Retired/Separated Municipal Government Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Accomplished request form Office/Department 2. Official Receipt Municipal Treasurer’s Office CLIENT STEPS AGENCY ACTIONS FEES TO BE […]

Aug 20, 2021

Processing of Leave Application

Application filed by an employee to avail leave as authorized by governing laws. Office or Division: Human Resource Management Office Classification: Simple Type of Transaction: G2G-Government to Government Who may avail: Active Municipal Government Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Accomplished leave application form Office/Department CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID […]

Aug 20, 2021

Issuance of Authority to Travel/Locator Slip

Certification authorizing an employee to travel on official business/time. Office or Division: Human Resource Management Office Classification: Simple Type of Transaction: G2G-Government to Government Who may avail: Active Municipal Government Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Accomplished request form Office/Department 2. Letter of invitation, if any Training service provider CLIENT STEPS AGENCY ACTIONS […]

Aug 20, 2021

Issuance of Trip Ticket

Trip Ticket is needed when requesting the use of the municipal vehicle. All employees are required to get a trip ticket at the office of the GSO Office or Division: General Services Office Classification: Simple Type of Transaction: G2G-Government to Government Who may avail: All Municipal Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Travel […]

Aug 20, 2021

MINOR REPAIR AND MAINTENANCE OF FACILITIES

Receiving the request for minor repair and maintenance of office equipment & facility Office or Division: General Services Office Classification: Simple Type of Transaction: G2G-Government to Government Who may avail: Department/Offices CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Written/Verbal request Department/Office CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Sending […]

Aug 20, 2021

RELEASE OF OFFICE SUPPLIES

Receiving and Documenting of requisition slip for release of supplies Office or Division: General Services Office Classification: Simple Type of Transaction: G2G-Government to Government Who may avail: Department Heads CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Requisition Slip Department/Office CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Presentation of requisition […]

Aug 20, 2021

Provision of Gasoline

Receiving and Documenting of requisition slip to provide fuel assistance Office or Division: General Services Office Classification: Simple Type of Transaction: G2G-Government to Government Who may avail: Department Heads/NGOs/POs CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Requisition Slip Department/Office CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Presentation of requisition […]